Shipping/Return Policy
NO AUTO-BILL/AUTO-SHIP PROGRAM: When you order from Ageless Faces you will not be roped into an auto-bill/auto-ship program. You can order the specific items you need and only WHEN you need them from all of the top companies we partner with.
REASONABLE SHIPPING CHARGES: Because we use multiple suppliers to fill your orders, some orders may experience higher shipping charges. Ageless Faces desires to absorb some of the cost of providing multiple product options for you to choose from, therefore we will charge a flat rate shipping/handling fee of $7.99 for domestic orders. Depending on products ordered, if we are able to ship items to you more efficiently, your account will be credited the difference in shipping automatically.
For international orders, we offer:
1. International Priority Mail for $13.45
DELIVERY TIME: Orders will be shipped within 1-3 business days, unless your item is out of stock. If an item is out of stock, you will be contacted as the estimated delivery date. Total delivery time for US orders is 7-10 business days from date of purchase.
For international orders, please allow 7 to 14 days from shipment for International Priority Mail.
MONEY BACK GUARANTEE. We are one of the only mineral cosmetic websites that offers a 100% unconditional money back guarantee within 30 days. Order risk free. You can return it for an exchange or refund except for brushes! With our vast selection, we expect that everyone can find a shade that blends well with their skin tone as our mineral powders are designed to easily blend with your skin coloring.
Clients must obtain authorization to return the product through emailing support@agelessfaces.com and referencing your original order number. Refunds will be made in the same manner as the original payment. Orders which are REFUSED AT DELIVERY will be assessed a 25% restocking fee. Though we offer a money back guarantee, we ask that if you order product, please give it a try.
Although we take care in shipping your products, Ageless Faces acknowledges that occasionally humans make mistakes and wrong products could be shipped to clients. In such cases, please follow the same procedure and Ageless Faces will assist you in getting the correct product.
EXCHANGES: We take pride in offering the highest quality products and ingredients in the industry. We are confident you will LOVE our mineral cosmetics and organic skin care so we want you to try them worry-free! However, we realize that sometimes, a shade may not be quite right. If for any reason, you find yourself needing to exchange a product, you may do so within 30 days without incurring ANY additional charges. Please follow the same policy above to initiate an exchange by emailing support@agelessfaces.com.
